Scattered Spider
This week I read that the FBI has issued a warning that the hacking group known as Scattered Spider is now actively targeting the airline industry. This group is already known for attacking major companies in other sectors like insurance and retail and they use tricks like pretending to be employees or contractors to trick IT help desks. Once they convince support staff to reset passwords or add new multi-factor authentication (MFA) devices they gain full access to accounts without setting off any alarms. Airlines are especially vulnerable because they rely on a lot of third-party vendors and support teams which can create security gaps. These attackers are skilled at using urgency and pressure to get past human defenses making even well-trained staff fall for their tactics. The FBI and cybersecurity experts are advising companies to review and tighten their security protocols especially around identity verification and help desk procedures. They recommend stronger MFA tools that are h...